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Dental IT Support

Company Name:
Medix Dental
Position Type:
Full-time
Medix Dental is a Midwest-based Dental IT and Technology Integration company. Since our founding in 2003, Medix Dental partners with dental practices all over the nation to assist in technology investments, integration, and support to increase ROI and alleviate ongoing technical stress. We build meaningful relationships and friendships with our clients to maximize their practice success. Our employees are our strongest asset. Our culture is fun, creative, and supportive to help you reach your fullest professional and personal potential every day.
The Dental Integration and Support Engineer's primary function is providing clients with technical support and excellent customer service.
Responsibilities
Technical support (troubleshoot and problem solve) via phone and remote management tools
In-house computer, server, and network configuration
On-site computer, server, and network equipment installation
Consistently and accurately update prospects and clients in CRM
Recognize and report industry changes to Chief Operating Officer
Research and test new technology
Limited travel required (occasional overnight travel)
Perform other related duties as required or assigned
Qualifications
Our clients are #1! YOU MUST SHARE THAT IDEAL.
True passion for technology
Experience/degree in IT related field
Enjoy providing excellent customer service
Excellent communication, organizational skills
Motivated to create and maintain meaningful client relationships
People-pleaser who enjoys going the extra mile to make clients happy
Preferred personality qualities: focused, friendly, patient, detail oriented
Benefits
Positive company culture
Competitive

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